Republic of Cyprus
Ministry of Labour, Welfare and Social Insurance

Frequently Asked Questions



1. How can I contact the Ministry of Labour and Social Insurance and its Departments/ Institutions?


2. Who is entitled to old age pension out of the Social Insurance Scheme?


3. I am an unemployed person. What steps should I follow in order to get unemployment benefit?


4. I was dismissed by my employer? What shall I do in order to receive redundancy payment?





1. How can I contact the Ministry of Labour and Social Insurance and its Departments/ Institutions?



Ministry of Labour and Social Insurance
7 Byron Avenue
1463 Lefkosia
CYPRUS


Tel: +357 22401600
Fax: +357 22670993
Email: administration@mlsi.gov.cy


Social Insurance Services
Byron Avenue 7
1465 Lefkosia
CYPRUS


Tel: +357 22401600
Fax: +357 22672984
Email: director@sid.mlsi.gov.cy


Social Welfare Services
63 Prodromou Str.
1468 Lefkosia
CYPRUS


Tel: +357 22406601/602
Fax: +357 22667907
Email: central.sws@sws.mlsi.gov.cy


Department of Labour
9 Clementos Str
1480 Lefkosia
CYPRUS
Tel: +357 22400801/802
Fax: +357 22400809
Email: director@dl.mlsi.gov.cy


Department of Labour Inspection
12 Apelli Str
1493 Lefkosia
CYPRUS


Tel: +357 22405630/631
Fax: +357 22663788
Email: director@dli.mlsi.gov.cy


Department of Labour Relations
SILVEX Building
54 Grivas Digenis Avenue
CYPRUS
Tel: +357 22451500/501
Fax: +357 22661977
Email: info@dlr.mlsi.gov.cy


Department of Social Inclusion of Persons with Disabilities
HTI building, Kavafi st.
CYPRUS
Tel: +357 22406406
Fax: +357 22406480
Email: info@dsid.mlsi.gov.cy


Tel: +357 22406300
Fax: +357 22494953
Email: registry@hti.ac.cy


Higher Hotel Institute of Cyprus
P.O. Box 24812
1304 Lefkosia
CYPRUS


Tel: +357 22404800
Fax: +357 22314672
Email: info@hhic.mlsi.gov.cy


Productivity Centre
P.O. Box 20536
1672 Lefkosia
CYPRUS


Tel: +357 22806101
Fax: +357 22376872
Email: info@kepa.mlsi.gov.cy


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2. Who is entitled to old age pension out of the Social Insurance Scheme?



Old age pension is payable to an insured person who completes the pensionable age, which is the age of 65, and satisfies the relevant contribution conditions which are the following: (a) the person concerned has paid contributions for at least 3 years and his insurable earnings are not less than 156 times the weekly amount of the basic insurable earnings and (b) has weekly average of insurable earnings (paid and credited) for the period from 5.10.1964 or from 7.1.1957, whichever is more favourable for the person concerned, or from the contribution year in which he attained the age of 16, to the last completed contribution week before the week in which he reaches pensionable age, equal to at least 25% of the weekly amount of the basic insurable earnings. An insured person, however, is entitled to old age pension at the age of 63 if he satisfies the first contribution condition, mentioned above, and has a weekly average of insurable earnings equal to 70% if the weekly amount of basic insurable earnings. The weekly amount of the basic insurable earnings for the year 2004 is £73,47 per week or £3.820 per year. Based on the above, an insured person who completes today the age of 65 is entitled to old age pension provided that he has paid or credited contributions for at least 10 years from 5.10.1964 or 12 years from 7.1.1957. An insured person however, who completes today the age of 63 is entitled to old age pension if he has paid and credited contributions for 27,5 years contributions from 5.10.1964 or 33 years from 7.1.1957.


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3. I am an unemployed person. What steps should I follow in order to get unemployment benefit?



You should claim unemployment benefit for the period you are unemployed, capable of and available for work. You should visit the District Labour Office and register as unemployed for the purpose of finding employment. If you are not placed to a suitable employment, you should visit the District Social Insurance Office and sign the register of unemployed. You should sign the register at regular intervals determined by the District Social Insurance Office. Moreover, in order to be entitled to unemployment benefit, you must satisfy the relevant contribution conditions.


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4. I was dismissed by my employer? What shall I do in order to receive redundancy payment?



In order to receive payment out of the Redundany Fund, you should submit a claim on a specific application form you can obtain from any District Social Insurance Office. The application form should be submitted with a letter from your employer explaining the reasons for dismissal to any District Social Insurance Office, within three months from the date of termination of your employment.


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